Returns & Exchanges

At Mr. Pen, we want you to be completely satisfied with your purchase. If you are not happy with your items, you can return them within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our customer support team with your order number to start the return process.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all components are included and the product is in its original condition.

• 3.
  Ship the Items

  Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.